Contact Us

We value your experience at CoopCrossfire. Whether you have a question about our virtual co-op shooting games, need technical assistance, or have inquiries regarding your billing, our team is here to help.

Get in Touch
For the fastest resolution, we recommend reaching out via email. Our dedicated support team monitors all inquiries to ensure you receive a timely response.

Official Email: game@coopcrossfire.com

Customer Support Phone: +1 416-897-9534

Corporate Entity: Coopcrossfire Interactive Inc.

Registered Office: 950 – 1200 Rue Saint-Catherine Ouest, Montréal, Québec H3B 1K8, Canada

Service Hours & Response Time
To ensure we provide high-quality support to our players across the United States and Europe, we operate with the following guidelines:

Support Availability: Our team reviews inquiries Monday through Friday.

Response Guarantee: Please leave a detailed message or send an email with your account details. We strive to respond to all inquiries within 24 business hours.

Note: For billing-related questions, please include your transaction ID or the email address associated with your CoopCrossfire account to help us assist you more efficiently.

Compliance Information
Coopcrossfire Interactive Inc. is a federally incorporated entity in Canada (Reg No: BC7895231). We strictly adhere to the privacy and consumer protection standards of Canada, the European Union (GDPR), and the United States.